The hosts were mind-blowingly pleasant and kind, adjusting meals to our needs. The rooms were super cozy and warm, with breathtaking mountain views. The free shuttle to the gondola lift was jaw-droppingly helpful. The staff provided 24-hour security, and we could store our luggage after check-out. The bar/lounge area was perfect for relaxing, and the restaurant and coffee shop offered delicious choices. The jacuzzi and sauna were a delightful treat after a day of hiking or skiing. The flat-screen TVs and Wi-Fi kept us entertained, and the business center was handy. The ski storage and billiard tables added extra fun. The location allowed for amazing activities like canoeing, fishing, and horseback riding. The game room, cots, and board games were a hit with the kids. Plus, we were ecstatic that pets were allowed in the non-smoking rooms.

Our stay at the hotel was fantastic! We got great value for our money with a comfortable room that had a stunning view of the mountains. The location was convenient, with a free shuttle to the gondola lift, and the staff treated us with exceptional warmth and hospitality.

The breakfast experience could have been improved with better organization and a wider selection.

The hosts exceeded expectations, accommodating all our requests. Ski/snowboard amenities were provided, including transportation to the slope. The staff was kind and breakfast was decent. The location offered mountain views and a convenient storage area for our belongings.

During my stay at Aneli, I was amazed by the warm and friendly atmosphere that enveloped the hotel. The staff were incredibly accommodating and made me feel like part of their family. The breakfast, though basic, provided an authentic Bulgarian experience with traditional dishes and crockery. I particularly appreciated the flexibility and value for money offered during lunch and supper. The hotel even provided transport to the gondola, ensuring convenient access to the slopes. my time at Aneli was a delightful and affordable experience.

While my stay at Aneli was mostly enjoyable, there were a few minor setbacks worth mentioning. the hotel is situated around 25 minutes away from the bustling center of Bansko, which can be a downside for those seeking a more central location.

We were pleasantly surprised at the amazing hospitality of the hotel staff. The food, particularly breakfast and dinner, was good and they even adjusted the meals according to our needs. The shuttle service to the city centre and other destinations was very helpful. The location was close to the centre and made it easier for us to move around.

There was nothing we didn't like.

This hotel offers great value for money, with affordable prices and attention to detail. The staff provided excellent service, accommodating all our requests and going above and beyond our expectations. The location is really close to the center, making it convenient for exploring the city. The rooms are basic but comfortable, with the added bonus of having a balcony with a nice view.

No major issues to mention, everything was ok.

Delicious traditional Bulgarian food served in a cozy tavern. Free transportation to the ski-lift station. Relaxing ambiance in the lobby bar. Complimentary Wi-Fi and ski storage. Lovely fireplace in the lobby.

If only the beds were as uncomfortable as the experience of sleeping on the floor.

Located within walking distance of the city center, this hotel offers convenience for travelers. The rooms are equipped with essential facilities like a fridge and a powerful shower, providing a comfortable stay. Guests can enjoy a big and varied breakfast every day. The shuttle bus to the attractions is a plus point, saving travelers the hassle of transportation.

Some guests may find the Bulgarian diet offered at the hotel restaurant not very exotic, as the menu mainly features plain but wholesome dishes.

The location of this hotel is really convenient; it's so close to the city centre. The staff is helpful and attentive. The basic amenities in the room were more than enough for the price charged. Also, having a room with a balcony and nice view was great, just like I wanted. And the breakfast was delicious!

All aspects of this hotel were okay, no complaints.

Excellent Staff and Service: The hotel's staff went above and beyond to assist me during my stay. They were incredibly helpful and friendly, even making phone calls on my behalf to arrange transport. Their attentive service truly made a difference.

My experience at this hotel was exceptional, and I couldn't find anything to fault.

The staff exceeded our expectations with their kindness and helpfulness. They changed our room quickly, prepared sandwiches for our early departure, and adjusted meals to our needs. The hotel offered a shuttle to the gondola, and the rooms were comfortable and warm. The dining room and ski room were convenient. The hospitality was excellent, with a welcoming manager and staff. The food was plain but filling, perfect for hungry teens. The hotel had a shuttle bus, soup and cake in the afternoon, and a ski storage area. The owner even made phone calls for us! Super!

The view from the hotel was impressive, and the street was relatively calm. The shuttle bus service to the gondola lift was very convenient for guests who want to hit the slopes early. the breakfast was very filling, and the hotel staff was hospitable and friendly.

The staff were friendly and accommodating, adjusting meals to our needs. Shuttle service to the gondola lift was helpful. Rooms were comfortable and warm. Ski storage available.

Great price for a weekend stay. Free shuttle to the ski lift was a plus. The room had a fridge and a private bathroom, which was nice. , the staff was friendly and helpful when asked for directions to nearby restaurants and shops.

The breakfast was not good, only cold cuts, cheese, and bread were offered. The location was inconvenient and far from the main tourist area, but the price made up for that.